Community rules

Thank you for being part of Diabetes Connekt. The purpose of this community is to build capacity and consistency in diabetes care and strengthen connections between CDEs, health professionals and fellow course coordinators. To ensure the best possible experience for all and respect the purpose of the community, we have established basic guidelines for participation.
By joining this community, you agree that you have read and will follow these rules and guidelines. You also agree to reserve discussions, shared files, and content best suited to the Diabetes Connect platform. This platform allows you to connect with others involved in or teaching diabetes education to people living with diabetes or health professionals and access advice from your peers. The platform enables you to benefit from others’ experiences and participate in an ongoing conversation.
Please take a moment to acquaint yourself with these rules and guidelines. If you have any questions regarding the rules or guidelines, the platform or any other concerns, you should direct these to the Diabetes Connekt platform manager via the Contact Us form on this site.
If guidelines are violated, suspension of membership to the site will be considered to preserve an environment that encourages professional and meaningful dialogue while protecting client anonymity. ADEA also reserves the right to delete content (without notice) if guidelines are violated. 

Please respect the community rules

  • Respect others. Focus on the content of posts and not on the people making them. Please extend the benefit of the doubt to newer guests and members; every question is valid.
  • Use the community to share successes, challenges, constructive feedback, questions, and goals.
  • No self-promotion of services or job advertisements will be allowed on this platform. Recommendations for products or services you have found helpful is allowed.
  • Use caution when discussing products. The information posted on the discussion groups and in the libraries is available for all to see, and comments are subject to libel, slander, and antitrust laws.
  • Only share content you have personally created or have permission to use and have properly attributed to the content creator. Do not post any information or other material protected by copyright without the permission of the copyright owner.
  • When posting diabetes items in our collaborative environment, please indicate if the item is not available for reuse. It’s also advisable to contact the owner of any material if you would like to reuse it.
  • If submitting a case study, seek consent from the client for both the appraised and to archive the case study sample for other member-only clinicians facing similar issues to view.
  • When posting a case study, do not provide any personal details of the person with diabetes you wish to access advice on, e.g. date of birth, address, postcode. Only use the drop-down feature, which contains similar groupings of characteristics.
  • Only post your message or documents once in the most relevant community. Cross-posting is not allowed as it creates unnecessary 'noise'.
  • All defamatory, abusive, profane, threatening, offensive or illegal materials are strictly prohibited. Do not post anything that you would not want the world to see, or you would not say to someone face-to-face.
  • Messages should not be posted if they encourage or facilitate members of this site to arrive at any agreement that either implies or expressly leads to price fixing, a boycott of another's business, or other conduct intended to illegally restrict free trade. Messages that encourage or facilitate an agreement about the following subjects are inappropriate: prices, discounts, or terms or conditions of sale; salaries; profits, profit margins, or cost data; market shares, sales territories, or markets; allocation of customers or territories; or selection, rejection, or termination of customers or suppliers.

Discussion Group and Case Study Portal etiquette

All posts must have a short, concise and relevant subject line that accurately reflects the nature of the post or case study. This identifies the appropriate experts required or allows members to respond more appropriately to your posting and makes it easier to search the archives by subject.
Send messages such as 'thanks for the information' or 'me, too' to individuals, not to the entire list. Do this by using the Reply to Sender link in every message.
Do not send administrative messages, such as 'remove me from the list,' to the group. Instead, use the web interface to change your settings or to remove yourself from a list. If you are changing email addresses, you do not need to remove yourself from the list and rejoin under your new email address. Simply change your settings. Check out the Frequently Asked Questions page if you are having problems.
Consider the information you plan to share, particularly if you live and work in a small community.

Legal issues

This site is provided as a service for those subscribing to Diabetes Connekt or members of the Australian Diabetes Educators Association (ADEA). The ADEA is not responsible for the opinions and information posted on this site by others. We disclaim all warranties concerning information posted on this site, whether posted by the ADEA or any third party. This disclaimer includes all implied warranties of merchantability and fitness. In no event shall the ADEA be liable for any special, indirect, or consequential damages or any damages whatsoever resulting from loss of use, data, or profits arising out of or in connection with the use or performance of any information posted on this site.
The posting party, by posting material, warrants and represents that he or she owns the copyright for such material or has received permission from the copyright owner. In addition, the posting party grants the ADEA and users of this site the nonexclusive right and license to display, copy, publish, distribute, transmit, print, and use such information or other material.
While the site will have a moderator, the ADEA does not actively monitor the site daily for inappropriate postings and does not on its own undertake editorial control of postings. However, in the event that any inappropriate posting is brought to the attention of the ADEA, we will take all appropriate action. The ADEA reserves the right to terminate access to any user who does not abide by these guidelines.
If you submit a case study on the Diabetes Connekt platform you understand that the response provided to your case study will be suggestions in line with current evidence and best practice concerning your case. Responses from moderators are designed to guide you, will ask you to consider aspects of the persons care and direct you to helpful relevant resources. Specific clinical advice won't be provided. You the clinician, makes the ultimate decision concerning the care of the person with diabetes and ADEA or the moderators are not responsible for any actions you take following the response.

Privacy Policy

Any personal information you provide to us including and similar to your name, address, telephone number and e-mail address will not be released, sold, or rented to any entities or individuals outside of our organization except as noted below.

We share the personal information we collect through this site with:

Capability Framework for Diabetes Care Research Team
The Framework research team will not specifically have access to your email; however, a survey will be sent to you by email during the first 6-months of the launch of this site for evaluation purposes.

Moderators may access your email address to reply to any queries or respond to your request to review a case study. The email address will be used purely to provide you with the information you have requested.

Our service providers
We may share your personal information with companies (including our affiliates) that perform services on our behalf, for example, companies that help process credit card payments. Our service providers are required by contract to protect the confidentiality of the personal information we share with them and to use it only to provide specific services on our behalf.

Business transfers
Your personal information may be transferred to another entity (either an affiliated entity or an unrelated third party) in connection with a merger, reorganization, dissolution or similar corporate event. If such a transfer were ever to occur, the acquiring entity’s use of your personal information will still be subject to this Privacy Policy.

Government and legal disclosures
We may disclose the personal information we collect through this site, when we, in good faith, believe disclosure is appropriate to comply with the law (or a court order or subpoena); to prevent or investigate a possible crime, such as fraud or identity theft; to enforce our Terms and Conditions or other agreements that govern your use of this Site; or to protect the rights, property or safety of our company, our users, or others.

External sites
We are not responsible for the content of external internet sites. You are advised to read the privacy policy of external sites before disclosing any personal information.


A 'cookie' is a small data text file that is placed in your browser and allows us to recognize you each time you visit this site (e.g., personalisation). Cookies themselves do not contain any personal information, and we do not use cookies to collect personal information. Cookies may also be used by 3rd party content providers such as newsfeeds.

Remember the risks whenever you use the internet

While we do our best to protect your personal information, we cannot guarantee the security of any information that you transmit to us and you are solely responsible for maintaining the secrecy of any passwords or other account information. In addition, other internet sites or services that may be accessible through our site have separate data and privacy practices independent of us, and therefore we disclaim any responsibility or liability for their policies or actions. Please contact those vendors and others directly if you have any questions about their privacy policies. For any other information please contact us using the Contact Us form.